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Shipping Policy

Processing Time
Orders are processed and handled in 5-7 days, dropped at carriers facility, then shipped, and are in transit for typically 2-3 days unless otherwise stated.

You can expect your package to arrive at its destination within 7-10 business days.

we handle orders mon-sun.

Shipping Carriers
DOCK ships exclusively using USPS services.

Delivery Time
Standard delivery times vary based on location but typically range from 7-10 business days within the United States. International shipping will vary depending on location. If product is being shipped internationally you can expect delayed shipping .

 

Shipping Rates
Shipping is free on orders larger than $200. All orders under $200 will receive a flat rate of $8

 

Cooperate/Tournament/Bulk Shipments
All Large orders will be individually coordinated between supplier and the receiving entity of the order.

Damage During Shipping
If your order arrives damaged:

  1. Take photos immediately.

  2. Contact info@thedockusa.com within 48 hours.

Made For The Elements.

Thank you for visiting DOCK. If you like one of our products, Leave us a review!

If you did not find what you needed, please feel free to contact our team in the CONTACT page under General Inquiries. 

Dock tm respects your privacy. We collect only the information necessary to process orders, respond to inquiries, and improve our website. We do not sell or share your personal information, except as required to complete transactions or comply with the law. By using this site, you agree to this policy. 

(757)943-2476

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Located in Saint Augustine, Florida

 

© 2026 by DOCK tm, All Rights Reserved

 

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